reach out to us

email us at info@efdmulti-tools.com, or use the contact form below.

if you have a return or warranty claim, please use our returns and warranty form.

EFD Multi-Tools is an independent retailer of multi-tool parts and accessories. We are not affiliated with, or endorsed by, any manufacturers. Undertake any repairs or modifications at your own risk. Doing so may void any manufacturer's warranty.

who are we?

EFD Multi-Tools is an independent retailer of multi-tool parts and accessories. While parts are genuine and sourced from genuine products, we are not affiliated with, or endorsed by, any manufacturers.

all orders dispatched in 2 business days

we're based in Naarm (Melbourne), Australia - so please be patient if we're a little further away than you expect.

parts for repair or modification

Undertake any repairs or modifications at your own risk. Doing so may void any manufacturer's warranty.

30 day returns on all orders

change of mind returns will not be provided with a free shipping label. sorry. faulty parts will though.

one year warranty on all parts sold

did it break? how'd that happen? let us know and we'll figure it out.

frequently asked questions

EFD Multi-Tools is an independent retailer of multi-tool parts and accessories. All parts are genuine and sourced from genuine products unless otherwise stated (title includes "Non-Genuine"). We are not affiliated with, or endorsed by, any manufacturers.

Undertake any repairs or modifications at your own risk. Doing so may void any manufacturer's warranty.

We currently ship to the following locations:

Australia
Hong Kong
United States

If your location is not on the list above, visit us on our Etsy store to purchase!

Returns are accepted within 30 days of delivery (based on your tracking information).

Damaged, faulty, incorrect fitment or otherwise not as advertised items are eligible for a pre-paid shipping label, which will be provided to you once your return is processed.

Change of mind returns will not be provided with a label to ship items back, and you will need to purchase one at your own cost. All change of mind returns must be in an as sold, unused state, in the original packaging.

Please contact us using the form above if you have any questions.

Estimated delivery times are provided in your cart and at checkout. Please note that these are just estimates, and unexpected delays with a courier or with your order can occur. Please reach out if you have any questions.

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.